Shipping policy


Thank you for choosing Calmyra. We’re committed to delivering your order safely, quickly, and with full transparency.

Order Processing

All orders are processed within 1–2 business days.

Once your order is confirmed, our team begins preparing it immediately. You will receive a confirmation email once your order has been processed and shipped.

Orders are not processed on weekends or holidays.

Shipping Time

We currently ship within the United States.

Estimated delivery time:

  • Standard Shipping: 6–12 business days (after processing)

Most orders arrive within this timeframe, but delivery times may vary depending on your location and external factors.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email.

Please allow 24–48 hours for tracking information to update.

You can track your order at any time using the provided link.

Why Shipping Takes This Time

To provide you with the best balance of quality and affordability, we work with trusted fulfillment partners and shipping carriers.

While this allows us to keep our products accessible, it may result in slightly longer delivery times compared to traditional retail stores.

We believe transparency matters, and we always aim to deliver your order as efficiently as possible.

Shipping Delays

While most orders arrive on time, delays may occasionally occur due to:

  • High demand periods

  • Carrier delays

  • Weather conditions

  • Incorrect or incomplete shipping details

We appreciate your patience and understanding in these situations.

Incorrect Shipping Information

Please ensure all shipping details are accurate at checkout.

If incorrect information is provided, it may result in delays or additional shipping fees. Calmyra is not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Stolen Packages

If your order is marked as delivered but you have not received it, we recommend:

  • Checking with neighbors or household members

  • Contacting your local carrier

Calmyra is not responsible for lost or stolen packages confirmed as delivered by the carrier. However, our support team is always happy to assist you in resolving the issue.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Email us at: info@getcalmyra.com

Include your order number and clear photos of the issue, and we’ll resolve it as quickly as possible.

Need Help?

If you have any questions about your order or shipping, feel free to reach out:

Email: info@getcalmyra.com

We appreciate your trust in Calmyra and are committed to making your experience smooth and worry-free.